Returns & Exchanges
At YUMS Footwear, we want you to step out in style and comfort; if your new shoes aren't the perfect fit, we offer a hassle-free 30-day return policy. Items must be in their original, unworn condition with all packaging included to qualify for a full refund or exchange.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided via email and securely pack your footwear in its original shoe box.
Ship It Back
Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for peace of mind.
Receive Your Refund
Once our warehouse inspects the return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing